AI Voice Concierge is an AI-powered voice assistant that answers calls and books tee times for your golf course. It significantly reduces pro shop workload by:
- Booking tee times
- Answering common questions
- Applying player-type rules (members, seniors, public)
- Optimizing your tee sheet

It operates 24/7, handles hundreds of calls simultaneously, and never misses a call.

The system offers exceptional flexibility in presenting your pricing and includes tee sheet optimization not commonly found in other booking systems.

- Never misses calls, even after hours.
- Suggests alternative tee times when preferred slots are unavailable.
- Automatically fills cancellations using a built-in waitlist.
- Remembers golfers’ names and preferences after their first booking.

Result: More rounds booked and fewer empty tee times.

No — it empowers your staff.

The AI handles repetitive tasks (calls, bookings, FAQs), allowing your team to focus on in-person service and player experience.

Beyond bookings, it instantly provides:
- Directions to the course (with SMS navigation links).
- Driving range details
- Package pricing
- Hours of operation
- Course policies

This saves staff time and reduces interruptions.

For operators managing multiple courses, Courserev enables centralized booking across all locations.
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With the Multi-Courses feature:
- One phone number handles bookings for all courses
- Golfers choose a course or let the system find the best availability
- Works with shared or different tee sheet systems

Yes. The booking system is intuitive and makes choosing a tee time quick and easy, which reduces cancellations and increases conversions.

Yes, absolutely! You can fully configure which player types (e.g., Public, Member, Junior, Senior) are available across each of your booking channels. Additionally, you have complete flexibility to customize rules per player type and channel, including:
- Setting channel-specific booking fees for different player types.
- Restricting or granting specific payment methods (e.g., requiring Mandatory Prepaid for Public players while allowing Pay at Counter for Members).

Pay at Counter, Prepaid, Booking Fee Prepaid, and Credit Card Hold. The options available to a course depend on its configured services and payment setup.

Yes. The Web Portal Channel tracks Active Users, Total Sessions, Conversion Rate, Average Session Duration, and full session history — including conversion status and booking value.

CourseRev's Google Appointments Redirect integration adds a booking entry point in Google Search and Maps, redirecting the golfer straight to your CourseRev booking page.